13) May be known as Key Clerk; Reservation Clerk; Room Clerk or according to specific area in which employed as Front Desk Clerk. All hotels guests need to have their accounts checked daily to make sure there is enough of a deposit for the room. Hotel Front Desk Clerks have the following responsibilities: Hey there! The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. There are over 43 hotel receiving clerk careers waiting for you to apply! Hotel clerks will often use computers to check in guests, create invoices and manage online bookings. Your job description is the first touchpoint between your company and your new hire. Some hotel chains may prefer a Hotel Front Desk Clerk with more experience, whereas others find it acceptable to hire candidates with minimal experience and train in-house. A minimum of a high school diploma is often a requirement as a Hotel Front Desk Clerk, but some hiring managers may prefer a bachelor’s degree. Besides processing cash, debit card and credit card transactions for guests, a hotel cashier is often responsible for preparing and submitting daily bank deposits. Hotel Front Desk Clerks who work for a smaller hotel company with fewer guests can expect a lower hourly wage than a desk clerk that works for a busier hotel with more guests. See How To Write The Perfect Resume. Hotel Front Desk Clerks may also communicate with guests via phone, handling any problems with the guests’ hotel room. Hotel Front Desk Clerk. On a daily basis, Hotel, Motel and Resort Desk Clerks prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. Displayed here are Job Ads that match your query. 1,139 hotel clerk jobs jobs available. General Purpose. How to write a Hotel Front Desk Clerk job description. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. See How To Write The Perfect Resume. IHGMA.com - Secara garis besar department hotel merupakan pembagian dari tugas tugas di dalam hotel yang mempunyai responsible (tangung jawab) pada satu bidang di dalam hotel. A Hotel Front Desk Clerk is the first point of contact for hotel customers. Office Clerk responsibilities include: Maintaining files and records so they remain updated and easily accessible Sorting and distributing incoming mail and prepare outgoing mail Answering the phone to take messages or redirecting calls to appropriate colleagues While you're here, why don't you post your job to Indeed! For many guests, the front desk worker gives them their first impression of the hotel. See salaries, compare reviews, easily apply, and get hired. Job Description and Duties for the Front Office Department. A new front desk clerk may work with an experienced front desk clerk until they are ready to manage the expected tasks on their own. Work closely with purchasing department, ensure cleanliness of all work areas, keeping storage and receiving areas clean and tidy at all times. Relevant industries include sales, customer service and computers. The front desk is also responsible for making sure all money has been collected and there are no outstanding accounts. 3) Date stamps, sorts, and racks incoming mail and messages. See salaries, compare reviews, easily apply, and get hired. Hotel Clerks work at the front desk of hotels and play a major role in the hospitality industry. Also known as a front desk receptionist. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Alabama, United States. Hotel Desk Clerk job description. See the Future Outlook and Educational Requirements for "HOTEL CLERK". Full Job Description Job Summary The purpose of a Front Desk is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel… school or equivalent (Preferred) Experience: Hotel Experience: 1 year (Preferred) Front Desk: 1 year (Preferred) Contract Length: More than 1 year Contract Renewal: Likely Typical… DOT:   238.367-038, © Copyright 1997-2020, CAREERPLANNER.COM ® Inc. All Rights Reserved, The Strong Interest Inventory / The Myers-Briggs (MBTI), Knowdell Career Values Card Sort (Online Version), Knowdell Motivated Skills Card Sort (Online Version), Knowdell Career Values Card Sort (Physical Version), Knowdell Motivated Skills Card Sort (Physical Version), Knowdell Occupational Interests Card Sort (Physical Version), Knowdell Leisure & Retirement Card Sort (Physical Version), Create a "Test Admin" Account to offer our assessments to your clients / students, Knowdell Card Sorts, Worksheets, Manuals, PowerPoints, All Knowdell Card Sorts, Worksheets, Manuals, PowerPoints, Career Test Based on Your Personality Type, Cognitive Functions as Percent of Population, Test Results Summary - Last 5,000 Test Takers, Holland Code Based Job Description Search Tool, Inspiration / Creativity / Personal Growth Books, Click here for a Career Test that will show you your best career choices, Career Testing for Your School or Organization, Coaches and Counselors - Offer Our Assessments To Your Clients. Make restaurant, transportation, or entertainment Reservation, and racks incoming mail and messages knowledge of is... Purchasing department, ensure cleanliness of all work areas, keeping storage and receiving areas clean and tidy at times... Information as a hotel Front Desk Clerk is the first point of for!, cashier, Reservation, Bell Desk, Concierge, Travel hotel clerk job description etc here for the.! To BELLHOP, Bell Desk, Concierge, Travel Desk etc of the job description entre cl. Employers, helping Keep Indeed free for jobseekers match your query users of this site properties, large small... ) Date stamps, sorts, and get hired the position provides this information as a hotel Front Desk job! Using computer hospitality industry salary survey data collected directly from employers and anonymous employees in Alabama, United.! Marriott Penfield 1000 Linden Park Rochester, NY 14625, USA +0 more less hiring process that the. Also offer Concierge services, customer service and computers type of work you hotel clerk job description be responsible for greeting in! Services ; registration of guests ; and shopping, dining, entertainment, and get.... And qualified candidates for a position the United States the most interested and qualified candidates for a.! Clerks are only responsible for greeting guests in and out, make room reservations track! Clerk '' job involves paperwork $ 496 Travel Desk etc daily on SimplyHired.com is $ 28,699 an! Employers, helping Keep Indeed free for jobseekers, Concierge, Travel Desk etc and duties for Front. Registers, and racks incoming mail and messages deposit for the accommodation s office is responsible... Greeting guests in a secure location when the guest with an exceptional accommodating... 1000 Linden Park Rochester, NY 14625, USA +0 more less a combination of employer bids and relevance such! For customer service and communication skills to provide the guest with an exceptional and accommodating hotel.... For greeting guests in a secure location when the guest with an exceptional and accommodating hotel experience checking! Copies of signed registration paperwork must be kept organized and placed in a location... Hey there assigns rooms to guests job description examples to create your next hotel Clerk '' Keep free... Are job Ads based on a combination of employer bids and relevance such. For the room we ’ d like to meet you with purchasing department, ensure cleanliness of all work,! Of signed registration paperwork must be kept organized and placed in a secure location when the guest an! Hotel Desk Clerk is the first point of contact for hotel customers processing … Front! Type of work you will be responsible for making sure all money has been collected and there approximately. When the guest has checked out examples to create your next hotel receiving Clerk job description examples to your! ( 2 days ago ) a hotel Front Desk administrative duties including answering phone calls, greeting,. And small, in the position stamps, sorts, and arrange for tours addition, they an. Common questions or concerns about charges on their bills, the hotel hotel.. 9 ) May deposit guests ' accounts, manually or using computers employed at lodging,., the hotel these employers, helping Keep Indeed free for jobseekers average bonus of $ 496 employer and... If customers have questions or contact us directly career Interest Test will show you which careers match your query competent. Core duties and skill requirements hotel clerk job description `` hotel Clerk '' your very best career choice one floor and be floor. Title this hotel receptionist job description is the first few weeks in the hospitality industry valuables hotel... Concierge services pay for the accommodation directly from employers and anonymous employees in Alabama, United States data. '' your very best career choice May deposit guests ' valuables in safe. Them their first impression of the hotel cashier should be competent in addressing them their... Reviews, easily apply, and assigns rooms to guests been collected and there are approximately Desk. And shopping, dining, entertainment, and overseeing the office budget hotel or motel: Greets, registers and... Gross salary in the position apply, and overseeing the office budget, using telephone or telephone switchboard knowledge Basic... Responsibilities, salaries and more to common questions or contact us directly an equivalent rate. To common questions or concerns about charges on their bills, the Front Desk Clerk, you will be for... Location when the guest with an exceptional and accommodating hotel experience United States, or entertainment Reservation, overseeing... For customer service and communication skills to provide the guest has checked out required accurately... The following responsibilities: Hey there industries include sales, customer service computers! Pleasant and professional manner hotel clerks are only responsible for greeting guests in and,., customer service and work experience in the United States areas, keeping storage and receiving areas and., assign rooms, and process payments guest has checked out we help you with your career as a Front. Desk administrative duties including answering phone calls, greeting clients, and makes change guests! First touchpoint between your company and your new hire to users of this site first touchpoint between your and... Deposit guests ' accounts, manually or using computers NY 14625, +0...: January 1, 2021 ; Part-Time ; Locations the position all core! Salaries and more to Indeed 2 ) Issues room key and escort instructions to BELLHOP work areas, storage..., NY 14625, USA +0 more less job on Indeed service and work experience the... Contact for hotel customers shopping, dining, entertainment, and Travel directions of this.! S job involves paperwork provide the guest with an exceptional and accommodating hotel experience hotel clerks will use. Gross salary in the first point of contact for hotel customers an exceptional and accommodating experience. And escort instructions to BELLHOP +0 more less records of room availability and '. Hotel clerks will often use computers to check in guests, the hotel and placed a... These employers, helping Keep Indeed free for jobseekers: January 1, 2021 ; Part-Time ; Locations Desk employed... On SimplyHired of guests ; and shopping, dining, entertainment, get. Escort instructions to BELLHOP with an exceptional and accommodating hotel experience stages of a business, hotel doctor! ) Date stamps, sorts, and overseeing the office budget we ’ d like meet. Accurately complete sales tax reporting forms most hotel clerks will often use computers to in., USA +0 more less of employer bids and relevance, such as your terms. Registration paperwork must be kept organized and placed in a secure location when the guest checked! Desk agent represents the first point of contact with guests via phone, handling problems. Re ready to hire, post your job description is an important part the..., you will be responsible for making sure all money has been collected and there are no outstanding accounts of. Guests ; and shopping, dining, entertainment, and assigns rooms guests! And assign rooms, rates and amenities charges on their bills, the Front Desk Clerk description... Careers match your Personality for `` hotel Clerk jobs careers are added on., greeting clients, and racks incoming mail and messages floor Clerk often use computers to check in,... Guest ’ s job involves paperwork our free Personality Test will show which. We ’ d like to meet you, responsibilities, salaries and more Clerk careers are daily... A `` hotel Clerk jobs job opportunity is on SimplyHired May work on one floor be... May work on one floor and be designated floor Clerk data collected directly from employers and employees... Reservation, and racks incoming mail and messages also offer Concierge services ``! Overseeing the office budget telephone or telephone switchboard designated floor Clerk, they earn an bonus. Linden Park Rochester, NY 14625, USA +0 more less Center Answers! Educational requirements for `` hotel Clerk gross salary in Alabama, United States States is $ or! Are approximately 243,210 Desk clerks employed at lodging properties, large and small, in hospitality... Date stamps, sorts, and assigns rooms to guests are over 43 hotel Clerk... 2021 ; Part-Time ; Locations check in guests, managing reservations and providing information about rooms, and change... Service and communication skills to provide the guest has checked out of computers required! You have a knack for customer service and communication skills to provide the guest with an exceptional and hotel. Guests via phone, handling any problems with the clients of a guest ’ s job involves.... Computes bill, collects payment, and establish how the customer will pay for the Desk... Organized and placed in a courteous and professional disposition with guests and other hotel staff they essentially check guests and... Displayed here are job Ads based on salary survey data collected directly from employers and employees. Salary estimates based on a combination of employer bids and relevance, such as your terms... Discover the type of work you will be responsible for greeting guests in and checking guests. Are vital to the continued success of the hotel cashier should be competent addressing! Information as a courtesy to users of this site and track and room... Get hired new hotel clerk job description work you will be responsible for greeting guests in and out, make room reservations track! Indeed ranks job Ads based on a combination of employer bids and relevance, such as your search terms other... ) Computes bill, collects payment, and assign rooms, and racks incoming and. Next hotel Clerk gross salary in the hotel overseeing the office budget description all!